Privacy Policy - Wallyhedrick

wallyhedrick.com (“we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of our users. We respect your right to privacy and take the protection of personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, engage with our services, or otherwise interact with us. Our practices align with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy laws. By using wallyhedrick.com, you agree to the practices described herein.

1. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your interactions with wallyhedrick.com, including when you visit the website, create an account, purchase products, or engage with our customer support. For the purposes of applicable privacy laws, we are the data controller, meaning that we determine the purposes and means of processing your personal information. If you have any questions regarding this Policy or our privacy practices, you may contact us at [email protected].

2. Categories of Personal Data We Collect

We may collect and process various categories of data, including:

a) Usage Data
Includes information relating to your use of the site, such as your IP address, browser type and version, time zone setting, location data, operating system and platform, URL clickstreams, and other similar data captured through server logs and analytics tools.

b) Account Data
Includes your name, email address, postal address, telephone number, and other identifiers you provide when creating or editing your user account.

c) Profile Data
Includes your user preferences, purchase history, browsing behavior, interests, and any saved items or content you choose to interact with on wallyhedrick.com.

d) Communication Data
Includes messages and inquiries sent to us, support tickets, live chat records, email correspondence, and other communication you have with our customer service team.

e) Technical Data
Includes device identifiers, browser plug-in types and versions, device type, system configurations, diagnostic data, and mobile platform-related information.

f) Transaction Data
Includes payment information, billing address, purchase details, order history, delivery address, and transaction records, which may be processed by third-party payment platforms under strict contractual obligations.

g) Preference Data
Includes your communication preferences, consent to marketing, feedback, survey responses, and records of newsletter subscriptions or opt-outs.

3. Legal Bases for Processing

Under GDPR and other relevant laws, our processing of your personal data is supported by the following legal bases:

– Consent: Where you have explicitly provided consent, such as opting into marketing communications or accepting cookies.
– Contractual Necessity: Where processing is required to fulfill our contractual obligations, such as delivering purchases or providing services.
– Legitimate Interests: Where processing is necessary for our legitimate interests, including improving the website, marketing analysis, fraud detection, and securing our systems, provided that such interests do not override your fundamental rights and freedoms.
– Legal Obligations: Where processing is required to comply with a legal or regulatory obligation.

4. Your Rights Under GDPR & CCPA

Depending on your location and applicable laws, you have certain rights with respect to your personal data, including:

– Right to Access: You have the right to request confirmation as to whether we process your personal data and a copy of such data.
– Right to Rectification: You may request corrections to any inaccurate or incomplete information we hold.
– Right to Erasure: You may request deletion of your data where applicable, for example, if the data is no longer necessary or processing is based on consent.
– Right to Restriction: You may request us to limit the processing of your data under defined circumstances.
– Right to Data Portability: Where applicable, you may request a structured, machine-readable copy of your data for transmission to another service provider.
– Right to Object: You have the right to object to certain types of processing, including for direct marketing purposes.
– Do Not Sell My Personal Information: Under the CCPA, you have the right to opt out of the sale of your data (note: wallyhedrick.com does not sell user data to third parties without consent).

To exercise your rights, please contact us at [email protected]. We may need to verify your identity before fulfilling your request.

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

– Encryption of transmitted data using HTTPS/TLS
– Role-based access controls and secure authentication protocols
– Regular data backups and redundancy systems
– Employee privacy training and access audits
– Secure data storage and third-party processor agreements

Although we strive to secure your data, no system can be guaranteed as 100% secure. You share information with us at your own discretion.

6. International Transfers

When personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with similar privacy laws, such transfers are conducted using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure an adequate level of protection.

Users accessing wallyhedrick.com from outside the United States should be aware that their data may be processed in countries that may not offer the same level of data protection as their home jurisdiction.

7. Data Retention

We retain personal information only as long as needed for the purposes described in this policy or as required by law. Retention periods vary by data category:

– Usage and Technical Data: Retained for up to 24 months for analytics.
– Account and Profile Data: Retained as long as your account remains active, and up to 5 years post-deactivation for legal compliance.
– Transaction Data: Retained for 7 years for financial and tax purposes.
– Communication Data: Retained for up to 3 years to manage support accountability.
– Preference Data: Retained until you withdraw your consent or update your preferences.

Upon expiration of retention periods, data will be securely deleted or anonymized.

8. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience on wallyhedrick.com. Cookies are small data files stored on your device by your browser.

Types of cookies we use:

– Essential Cookies: Required for website operation, such as session management and security functions.
– Functional Cookies: Enable enhanced features such as personalization and remembering account preferences.
– Analytics Cookies: Help measure website usage, monitor performance, and improve user experience.
– Performance/Marketing Cookies: Track user behavior to deliver targeted ads and evaluate engagement metrics.

9. Cookie Management and Compliance

Users are given the option to manage cookie preferences via a cookie banner on their first visit. You may opt in or out of non-essential cookies and modify your consent at any time via your browser settings or preference center.

We respect Do Not Track (DNT) signals and comply with GDPR’s prior consent requirements and CCPA’s “Do Not Sell My Personal Information” opt-outs. We do not deploy tracking technologies unless you have granted permission when legally required.

10. Children’s Privacy

wallyhedrick.com is not directed to individuals under the age of 13, and we do not knowingly collect or solicit personal data from anyone under 13. If we become aware of any data collected without verified parental consent, we will delete it immediately. If you believe we have collected such information, please contact us at [email protected].

11. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal obligations, or for other operational reasons. When updates are made, we will revise the policy on this page and, where appropriate, notify users through website notices or email communication. Continued use of wallyhedrick.com after any changes constitutes your acceptance of the revised policy.

12. Contact Us

For any inquiries or concerns regarding this Privacy Policy, your personal data, or to exercise your privacy rights, please contact us via:

Email: [email protected]

We are committed to addressing your inquiries in a timely and transparent manner.

Compliance Statement

wallyhedrick.com adheres to all applicable data protection laws, including the GDPR, the CCPA, and related regional regulations. We are dedicated to maintaining your trust through transparency, accountability, and a privacy-centric approach in all facets of data handling.

Should you have any further questions or concerns about this Policy or your data rights, please reach out to us at [email protected].